Privacy Policy

Last updated:

This Privacy Policy describes how Energbrighten ("we," "us," or "our") collects, uses, stores, and protects personal information when you visit energbrighten.world, purchase office activity plans, or otherwise interact with our services. We are committed to handling your data responsibly and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. About Energbrighten

Energbrighten provides digital office activity plans and related consulting services to Australian businesses. Our products include structured activity calendars, session guides, wellness break templates, team-building workshop plans, and enterprise activity programmes designed for workplace environments. This Privacy Policy applies exclusively to data collected in connection with these products and services.

Our registered business address is 6 Kensley St, Upper Ferntree Gully VIC 3156, Australia. For privacy-related enquiries, you may contact us using the details provided in Section 12 of this policy.

2. Information We Collect

2.1 Information You Provide Directly

When you contact us, request a quote, or purchase an activity plan package, we may collect the following personal information:

• Full name and job title
• Business or organisation name
• Email address and telephone number
• Postal or business address
• Messages and enquiries submitted through our contact form
• Billing and payment information processed through our secure payment providers
• Team size, industry, and workplace details relevant to activity plan customisation
• Consent records for data processing and marketing communications

2.2 Information Collected Automatically

When you visit energbrighten.world, we may automatically collect certain technical information, including:

• IP address and general geographic location
• Browser type, version, and operating system
• Device type and screen resolution
• Pages visited, time spent on pages, and navigation paths
• Referring website or search terms used to find our site
• Cookie identifiers and similar tracking technologies as described in our Cookies Policy

2.3 Information From Third Parties

We may receive limited information from third-party service providers such as payment processors, analytics platforms, and email delivery services. This information is used solely to facilitate transactions, deliver activity plan materials, and improve our website experience.

3. How We Use Your Information

We use personal information collected in connection with our office activity plan products for the following purposes:

• Processing and fulfilling orders for Starter Team Plans, Growth Workshop Bundles, Enterprise Activity Programmes, and custom activity packages
• Delivering digital activity plan materials, session guides, and facilitator resources via email or secure download
• Responding to enquiries about our workplace activity services and providing customer support
• Customising activity plans based on your team size, industry, and workplace requirements
• Processing payments and managing billing records
• Sending transactional communications such as order confirmations, delivery notifications, and account updates
• Improving our activity plan content, website functionality, and user experience through analytics
• Complying with legal obligations, resolving disputes, and enforcing our Terms of Use
• Sending marketing communications about new activity formats, package updates, or seasonal programmes where you have provided consent

4. Legal Basis for Processing

Under Australian privacy law, we process your personal information based on one or more of the following grounds:

• Your explicit consent, such as when you tick the consent checkbox on our contact form or opt in to marketing emails
• Performance of a contract, including delivering purchased activity plan packages and providing agreed support services
• Our legitimate business interests, such as improving our products and preventing fraud, provided these interests do not override your privacy rights
• Compliance with applicable laws and regulations in Australia

5. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information with the following categories of recipients solely for purposes related to our activity plan products:

• Payment processors and financial institutions to complete transactions for activity plan purchases
• Cloud hosting and file delivery providers to securely store and distribute digital activity materials
• Email service providers to send order confirmations, activity plan downloads, and support communications
• Analytics providers to understand website usage patterns and improve our services
• Professional advisers including lawyers and accountants when required for business operations
• Law enforcement or regulatory authorities when required by law or to protect our legal rights

All third-party service providers are contractually obligated to handle your data securely and only for the specified purposes.

6. International Data Transfers

Some of our service providers may store or process data outside Australia. Where personal information is transferred internationally, we take reasonable steps to ensure that recipients comply with data protection standards comparable to the APPs. This may include contractual safeguards and selecting providers with appropriate security certifications.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Typical retention periods include:

• Contact form submissions and general enquiries: up to 24 months from last interaction
• Purchase records and billing information: 7 years as required by Australian tax and accounting regulations
• Activity plan delivery records: duration of your licence period plus 12 months
• Marketing consent records: until you withdraw consent plus 12 months for audit purposes
• Website analytics data: up to 26 months in aggregated form

When personal information is no longer needed, we securely delete or de-identify it using industry-standard methods.

8. Data Security

Energbrighten implements appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data in transit, secure server infrastructure, access controls limiting employee access to personal data, regular security assessments, and staff training on data handling practices. While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Under the Privacy Act 1988 (Cth), you have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate, incomplete, or outdated information
• Deletion: Request deletion of your personal information where we have no lawful reason to retain it
• Opt-out: Withdraw consent for marketing communications at any time
• Complaint: Lodge a complaint with us or with the Office of the Australian Information Commissioner (OAIC)

To exercise any of these rights, please contact us using the details in Section 12. We will respond to your request within 30 days unless an extension is permitted under applicable law.

10. Children Privacy

Our office activity plan products and services are designed for businesses and are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can promptly delete such data.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our activity plan products, business practices, or legal requirements. The updated version will be posted on energbrighten.world with a revised "Last updated" date. We encourage you to review this policy periodically. Continued use of our website or services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information related to office activity plans, please contact Energbrighten:

Address: 6 Kensley St, Upper Ferntree Gully VIC 3156, Australia

Phone: +61466082013

Email: help@energbrighten.world

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au.